Operational Audit & Consultation

Our auditors have valuable insights that extend far beyond just the planning and construction of climbing facilities. Operational audits can be tailored to include a close examination of how various aspects of operations including:

  • Operations Manual, Employee Handbooks, and other program and policy documents
  • Staff Hiring, Onboarding, + Training
  • Maintenance Schedules + Documentation
  • Program Operations
  • Customer Service and Accessibility
  • Customer Qualifications and Orientations
  • Outreach, Marketing, and External Communications
  • Workflow and Internal Communications
  • Pricing, Product Structures, and Membership Retention
  • Optimizing Software Utilization
  • Legal Liability and Risk Mitigation
  • Incident Response and Documentation

Following the audit of the desired operational areas, we present our findings and give actionable recommendations for areas of improvement.


One-Day Not available
Two-Day $2,900
Three-Day $3,600




Service fees listed above are priced for a single Nicros Representative and do not include flights/travel and accommodation (calculated separately).

*Prices are estimations only. Please fill out a request form below for a full quote.*

Minimum of two days needed for this service.


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  • Operational Audit + Consultation

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