Operational Audit & Consultation
Our auditors have valuable insights that extend far beyond just the planning and construction of climbing facilities. Operational audits can be tailored to include a close examination of how various aspects of operations including:
- Operations Manual, Employee Handbooks, and other program and policy documents
- Staff Hiring, Onboarding, + Training
- Maintenance Schedules + Documentation
- Program Operations
- Customer Service and Accessibility
- Customer Qualifications and Orientations
- Outreach, Marketing, and External Communications
- Workflow and Internal Communications
- Pricing, Product Structures, and Membership Retention
- Optimizing Software Utilization
- Legal Liability and Risk Mitigation
- Incident Response and Documentation
Following the audit of the desired operational areas, we present our findings and give actionable recommendations for areas of improvement.
PRICING*
| One-Day | Not available |
| Two-Day | $2,900 |
| Three-Day | $3,600 |
Service fees listed above are priced for a single Nicros Representative and do not include flights/travel and accommodation (calculated separately).
*Prices are estimations only. Please fill out a request form below for a full quote.*
Minimum of two days needed for this service.
OPERATIONAL AUDITS + CONSULTATION REQUEST FORM
