Operational Audit & Consultation

Through Nicros’ relationship with Vertical Endeavors, our auditors have gained valuable insights that extend far beyond just the planning and construction of climbing facilities. This audit can be tailored to include a close examination of how various aspects of operations including:

  • Operations Manual, Employee Handbooks, and other program and policy documents
  • Staff Hiring, Onboarding, + Training
  • Maintenance Schedules + Documentation
  • Program Operations
  • Customer Service and Accessibility
  • Customer Qualifications and Orientations
  • Outreach, Marketing, and External Communications
  • Workflow and Internal Communications
  • Pricing, Product Structures, and Membership Retention
  • Optimizing Software Utilization
  • Legal Liability and Risk Mitigation
  • Incident Response and Documentation

Following the audit of the desired operational areas, Nicros will follow up with a consultation to present findings and to give actionable recommendations for areas of improvement.


One-Day Not available
Two-Day $2,900
Three-Day $3,600




Service fees listed above are priced for a single Nicros Representative and do not include flights/travel and accommodation (calculated separately).

*Prices are estimations only. Please fill out a request form below for a full quote.*

Minimum of two days needed for this service.


  • General Information

  • Dates Requested

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  • Operational Audit + Consultation

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